Privacy Policy
Who We Are
Aerospace Quality Academy ("Company," "we," "us," or "our") operates AerospaceQualityAcademy.org and related educational products and services. We provide online training for Aerospace and Defense quality professionals.
For privacy-related inquiries, please contact us through the information provided in Section 13 of this Policy.
Information We Collect
We collect information you voluntarily provide when you:
- Create an account or register for a course — name, email address, and password
- Make a purchase — billing name, email address, and payment information (processed by third-party payment processors; we do not store card numbers)
- Subscribe to our email list — name and email address
- Complete intake forms or surveys — professional background, industry, and experience level
- Participate in community spaces or submit support requests — communications and content you share
- Contact us directly — any information included in your message
When you visit our website or use our platform, we may automatically collect:
- IP address and general geographic location (country/region level)
- Browser type, operating system, and device information
- Pages visited, time spent, referring URLs, and navigation patterns
- Course progress, completion data, and engagement metrics
- Cookie and tracking data as described in Section 7
We may receive information about you from:
- Payment processors (e.g., transaction confirmation — not card details)
- Email marketing platforms (e.g., open and click activity)
- Course hosting platforms (e.g., enrollment and progress data)
- Social media platforms if you interact with our content or connect accounts
How We Use Your Information
| Purpose | Description |
|---|---|
| Service Delivery | Provide, operate, and improve our courses, products, and services |
| Transactions | Process payments and send purchase confirmations and receipts |
| Course Access | Deliver course content and track your progress |
| Communications | Send educational content, updates, and communications you have opted into |
| Support | Respond to questions, comments, and support requests |
| Marketing | Send promotional emails (you may opt out at any time) |
| Analytics | Analyze usage patterns to improve website performance and user experience |
| Security & Legal | Prevent fraud, enforce Terms and Conditions, and comply with applicable laws |
We do not use your personal information to make automated decisions that significantly affect you without human review.
Legal Basis for Processing
Where applicable law requires a legal basis for processing personal data, we rely on the following:
- Contract performance — processing necessary to deliver the courses and services you purchased
- Legitimate interests — improving our services, preventing fraud, and communicating about relevant educational content
- Consent — sending marketing emails and using non-essential cookies (you may withdraw consent at any time)
- Legal obligation — complying with applicable laws and regulations
How We Share Your Information
We do not sell your personal information. We do not rent or trade your personal data to third parties for their own marketing purposes.
Trusted third-party vendors who assist us in operating our business, including:
- Payment processors (to handle transactions securely)
- Course hosting platforms (to deliver course content)
- Email marketing platforms (to send communications)
- Website analytics tools (to understand usage)
- Customer support tools (to manage inquiries)
These providers are contractually obligated to protect your data and use it only as directed by us.
We may disclose your information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If Aerospace Quality Academy is acquired, merged, or undergoes a significant business transfer, your personal information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your data is transferred and becomes subject to a different privacy policy.
Data Retention
We retain your personal information for as long as necessary to:
- Maintain your account and provide access to purchased courses
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
When your data is no longer needed for these purposes, we will securely delete or anonymize it. Course access records may be retained for a longer period to verify completion history at your request.
You may request deletion of your account and associated data at any time, subject to legal retention requirements described above.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and analyze usage.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Login sessions, cart, and security functions | Yes |
| Analytics | Understanding how visitors use the site (e.g., Google Analytics) | No |
| Marketing | Delivering relevant advertising (e.g., Facebook Pixel) | No |
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. Where required by law, we will request your consent before placing non-essential cookies.
Email Communications
By purchasing a course or subscribing to our email list, you agree to receive email communications from Aerospace Quality Academy, including:
- Transactional emails — purchase confirmations, course access, and account information
- Educational content — the Aerospace Quality Brief newsletter and course-related updates
- Promotional communications — information about new courses, offers, and resources
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email. Transactional emails related to your account or purchases cannot be opted out of while your account is active.
We comply with the CAN-SPAM Act and applicable email marketing regulations.
Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encrypted connections (HTTPS/SSL) for data transmission
- Access controls limiting who within our organization can access personal data
- Use of reputable, security-certified third-party platforms for payment and course delivery
No method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information using commercially reasonable measures, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Children's Privacy
Aerospace Quality Academy services are intended for professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.
If we become aware that we have collected information from a minor, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us at the address in Section 13.
Your Privacy Rights
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising privacy rights. We do not sell personal information as defined by the CCPA.
If you are located in the European Economic Area, United Kingdom, or other jurisdictions with applicable data protection laws, you may have rights under GDPR or equivalent legislation — including the right to data portability, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority.
To exercise any of these rights, please contact us using the information in Section 13. We will respond within the timeframe required by applicable law.
Third-Party Websites and Tools
Our website and courses may contain links to or references to third-party websites, platforms, and tools including ChatGPT (OpenAI) and Claude (Anthropic). This Privacy Policy does not apply to third-party platforms.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Aerospace Quality Academy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
- Post the updated policy on our website with a revised effective date
- Notify registered users by email when changes are significant
Your continued use of our services after the effective date of any update constitutes acceptance of the revised policy. We encourage you to review this policy periodically.